Displate Shipping: Everything You Need To Know

Displate Shipping: Everything You Need To Know

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Displate is a popular online retailer specializing in unique, high-quality metal posters featuring a diverse range of artwork. But before you hit that “add to cart” button, it’s essential to understand their shipping policies to ensure a smooth and satisfactory experience.

This comprehensive guide will cover all aspects of Displate shipping, from estimated delivery times and tracking to return policies and key considerations for international customers.

Table of Contents

Displate Shipping Times

Estimated Delivery:

Displate aims to deliver your metal masterpieces within 3-4 business days. However, displate shipping time is not set in stone and can be influenced by various factors.

Factors Affecting Shipping Time:

  • Product Type: Standard Displates generally adhere to the 3-4 day timeframe, but specialized products like Lumino (illuminated Displates) often have slightly longer production and delivery times.
  • Location: Delivery times can vary depending on your geographical location and distance from Displate’s fulfillment centers.
  • Order Volume: During peak seasons or promotional periods, increased order volume can impact processing and shipping times. It’s worth noting that the manufacturing process is factored into the shipping time, meaning your order is made-to-order rather than shipped from readily available stock.

Shipping Carriers:

To ensure your Displates arrive safe and sound, Displate partners with reliable shipping carriers such as DHL, UPS, and FedEx.

Shipping Costs:

Shipping costs are calculated at checkout and depend on factors like package weight, destination country, and applicable fuel surcharges. To get an accurate quote for displate uk shipping or shipping to other locations, add your desired items to your cart and proceed to the checkout page.

Displate Order Tracking

Tracking Availability:

Displate provides tracking for all orders, giving you peace of mind and allowing you to monitor the progress of your shipment. Each order is assigned a unique tracking number.

How to Track Your Order:

Unfortunately, Displate does not automatically provide you with your tracking number.

  1. Contact Displate: You can obtain your tracking number by contacting Displate’s customer support team. A handy link to their website’s contact page can be found here.
  2. Provide Order Number: To help the Displate team locate your order quickly, make sure you include your order number in your message.

Displate Shipping Policies

100-Day Return Window:

Displate offers a generous 100-day return window, meaning you have ample time to decide if you’re fully satisfied with your purchase.

Conditions for Returns:

To be eligible for a full refund, returned Displates must meet the following criteria:

  • Original Condition: The poster must be returned in its original, undamaged state.
  • Unused Mounting System: The magnetic mounting system should be unused.
  • Customer-Paid Return Shipping: You are responsible for covering the return shipping costs.

Exceptions to Returns:

Certain Displate products are non-refundable:

  • Custom Prints: Personalized Displates created with your own designs cannot be returned.
  • Displate Club Voucher Purchases: Displates purchased using Displate Club vouchers are not eligible for refunds.

Specifics for Lumino Returns:

If you’re returning a Lumino Displate, ensure you include all components (power bank, cables, mounting system) in the original packaging. Alternatively, use a package clearly labeled with a UN3481 Lithium Battery Label. It is important that the label is printed in colour and has a minimum dimension of 10cm wide x 10cm high (3.94″/3.94″).

Return Address:

When initiating a return, send your Displate package to the following address:

GWD Concept Sp z o.o.
Okolna 45, hall C
05-270 Marki
Poland

Refund Processing:

Displate will contact you upon receiving your returned package to confirm your order has been canceled. They aim to process your refund as quickly as possible, however, please allow up to 14 days for it to be finalized.

Displate Shipping: Additional Tips & Considerations

Here are some insights to help you make the most of your Displate purchases:

  • “Shine” and “Frame” Options: While these add-ons can enhance the Displate’s appearance, they come at an additional cost and might not be worth the extra expense. “Shine” adds a glossy finish, which can be visually appealing. However, the “Frame” option is simply a printed texture that crops the image and does not add any dimension to the product.
  • “Extra Large” Size: If you’re considering the “Extra Large” size, be aware that it’s actually four medium Displates put together, which can result in visible seams and potentially detract from the product’s sleek aesthetic.
  • US Pricing for Canadians: Displate pricing is in US dollars, which can lead to a higher cost for Canadian customers due to exchange rates. It is important to factor this into your budget when considering a purchase.

Frequently Asked Questions (FAQs)

Is there displate free shipping?

Displate doesn’t currently offer free shipping as a standard option. Keep an eye out for occasional promotions that might include free shipping deals. Sign up for their newsletter or follow their social media to stay informed.

Where are Displates shipped from?

Displate has fulfillment centers in Poland, and your order will be shipped from one of those locations.

Can I track my Displate shipment?

Yes, all Displate orders come with a tracking number. To get your tracking information, contact Displate’s customer support and provide your order number.

How long does it take for Displate to process an order?

Displate typically processes orders within 1-2 business days. Processing time is separate from shipping time and refers to the time it takes for them to prepare your order for shipment.

Conclusion

Displate’s unique metal posters can add a touch of personality and style to any space. By understanding their shipping policies, you can ensure a smooth ordering process and enjoy a hassle-free experience. Whether you’re eager to get your hands on a Limited Edition Displate or explore their vast catalog of artwork, being well-informed about shipping is key to making the most of your Displate collection.