Switching from Shopify to BigCommerce: A Step-by-Step Guide

In the dynamic world of eCommerce, selecting the ideal platform for your online store can make or break your success. While Shopify and BigCommerce are both popular choices, they each cater to unique business needs and growth trajectories. This comprehensive guide will walk you through migrating from Shopify to BigCommerce, outlining the benefits and providing a clear path for a smooth transition.

Table of Contents

  1. Why Make the Switch? Understanding the Benefits of BigCommerce
  2. Pre-Migration Preparation: Planning Your Move to BigCommerce
  3. Data Migration: Transferring Your Shopify Store to BigCommerce
  4. Post-Migration Essentials: Optimizing Your BigCommerce Store
  5. Frequently Asked Questions

Why Make the Switch? Understanding the Benefits of BigCommerce

Migrating your eCommerce platform is a significant decision, so understanding the potential benefits is essential. BigCommerce presents compelling advantages for businesses considering a switch from Shopify:

  • Lower Transaction Fees: One of BigCommerce’s most notable strengths is the absence of transaction fees on a wide array of payment gateways. This translates to substantial cost savings, particularly for businesses processing high sales volumes.
  • Powerful Built-in Features: BigCommerce is renowned for its comprehensive suite of built-in functionalities, encompassing abandoned cart recovery, product reviews, gift certificates, and more. This reduces the need for third-party apps, simplifying your store management and potentially lowering expenses.
  • Strong SEO Capabilities: BigCommerce empowers businesses to enhance organic visibility through its robust SEO-friendly features. Customizable URLs, automatically generated sitemaps, and in-depth metadata management tools provide the foundation for optimizing your store for search engines.
  • Scalability for Growth: BigCommerce is designed to accommodate businesses of all sizes, offering a scalable platform that adapts to your growth. Whether you’re a burgeoning startup or an established enterprise, BigCommerce is equipped to handle increasing traffic, expanding product catalogs, and growing order volumes, ensuring you’re prepared for long-term success.

Pre-Migration Preparation: Planning Your Move to BigCommerce

Thorough planning is essential before initiating the migration process. This proactive approach minimizes disruptions and paves the way for a smooth transition.

  • Evaluate Your Needs: Begin by conducting a detailed assessment of your current Shopify store. Identify areas where BigCommerce can provide improvements and address any pain points. Consider aspects like current transaction fees, app dependencies, SEO performance, and the limitations of Shopify’s scalability.
  • Choose a BigCommerce Plan: BigCommerce offers various pricing plans tailored to different business scales and requirements. Take into account factors like projected sales volume, the size of your product catalog, and the specific features you need to select the plan that aligns best with your budget and growth plans.
  • Set Up a BigCommerce Trial Account: Leveraging BigCommerce’s free trial is a wise move before committing to a paid plan. This provides an opportunity to explore the platform’s features hands-on, experiment with theme customization, and become familiar with the interface. This firsthand experience will make the transition to a live BigCommerce store much smoother.
  • Backup Your Shopify Store Data: Before you start migrating data, it’s crucial to create a comprehensive backup of all your essential data from your Shopify store. This includes your products, customer details, order history, and any other relevant content. This backup serves as a safety net during the migration process.

Data Migration: Transferring Your Shopify Store to BigCommerce

With pre-migration preparations complete, the focus shifts to the core of the switch: migrating your valuable data from Shopify to your new BigCommerce store.

  • Choose a Migration Method: There are two primary paths for data migration, each with its own considerations:
    • Manual Migration: This method involves manually exporting your data from Shopify and then importing it into BigCommerce. You’ll work with spreadsheets and use the platforms’ import/export functionalities. While this offers granular control over the data, it can be time-consuming, prone to errors, and less suitable for large or complex online stores.
    • Automated Migration Tools: Dedicated services like Cart2Cart provide automated solutions that significantly streamline the data transfer process. They handle the heavy lifting of moving data between platforms, minimizing manual effort and reducing the likelihood of errors. Evaluate factors like cost, data security, and the level of support offered before making your choice.
  • Focus on 301 Redirects: When switching platforms, your URL structure will likely change. This is where 301 redirects become essential for preserving your SEO rankings. Setting up these redirects ensures that visitors who land on your old Shopify URLs are automatically forwarded to the equivalent pages on your BigCommerce store. This prevents broken links and helps maintain your search engine visibility.

Post-Migration Essentials: Optimizing Your BigCommerce Store

Once your data has been successfully migrated, it’s time to optimize your new BigCommerce store to ensure it’s set up for success.

  • Review and Verify Data: Before officially launching your store on BigCommerce, thoroughly review and verify all the data that’s been migrated. Accuracy and completeness are key. Check product information, customer details, orders, and other crucial data to identify any discrepancies or missing elements.
  • Customize Your Theme: BigCommerce offers a diverse selection of themes, allowing you to tailor your store’s design to match your brand identity and create a visually appealing experience for your customers. Explore the theme library, choose a theme that complements your products, and then customize it to align with your brand’s unique look and feel.
  • Configure Payment Gateways: A smooth and secure checkout process is paramount. Within your BigCommerce admin, configure your preferred payment gateways and link them to your merchant accounts. Make sure these gateways are compatible with your chosen BigCommerce plan, and test the integration thoroughly to guarantee a flawless payment experience for your customers.
  • Set Up Shipping Options: Efficient shipping management is crucial. In BigCommerce, configure your shipping zones, carriers, rates, handling times, and other relevant shipping details to accurately reflect your fulfillment practices. Transparent communication of shipping costs and estimated delivery times builds trust with your customers.
  • Optimize for SEO: To boost your store’s visibility in search engine results and attract organic traffic, embrace SEO best practices. Conduct keyword research to understand what your target audience is searching for. Optimize your product descriptions, category pages, blog posts, and other content with relevant keywords. Ensure that all images have descriptive file names and alt text. Utilize BigCommerce’s built-in SEO tools to enhance your online presence.

Frequently Asked Questions

Is it possible to directly migrate my Shopify theme to BigCommerce?

Due to inherent differences between the platforms, a direct theme migration isn’t feasible. However, rest assured that BigCommerce offers a rich selection of professionally designed themes to choose from. You’ll find themes suitable for various industries and design preferences.

Will my customers’ passwords be migrated during the switch?

Typically, passwords are not migrated during platform switches due to security considerations. This means that your customers will need to reset their passwords on your BigCommerce store when they first log in. Communicate this process clearly to your customers, providing simple instructions on how to reset their passwords.

What if I encounter issues during the migration from bigcommerce to shopify or moving from bigcommerce to shopify?

If you experience any challenges during the migration, don’t hesitate to seek help. Cart2Cart and similar automated tools typically provide support channels for troubleshooting. BigCommerce also has a comprehensive help center and offers support options based on your chosen plan. For more complex technical issues, consider consulting with an experienced BigCommerce developer.

Is it necessary to hire a developer to help me with the migration?

For smaller stores, manual migration may be manageable without a developer. However, for larger, more intricate online stores with custom features, seeking professional assistance from a developer is highly recommended. Developers can expertly handle complex data mapping, custom integrations, and theme customization, minimizing potential disruptions.